Project & Programme Management

Project & Programme Management

Expert Planning

Successful organisations depend on the delivery of projects and programmes – either as part of their delivery business or to achieve a greater vision. ​ Getting programme and project management wrong usually means poor performance, wasted investment and unrealised ambition. Many organisations struggle to get it right, especially in the IT arena. Smart technologies represent a niche where the complexity of implementations can be ten times that of a CRM or EDRM system. It makes commercial sense to call in the experts.

Total Solution

Our team of experienced project management experts offer an end-to-end solution, providing planning, management, execution and support services. We design projects and programmes that are safe, cost-effective and industry compliant. To ensure best value for money and visibility for our clients, we continually evaluate, control and monitor timescales, costs and deliverables.​


Our project and programme services are completely flexible. PMs are available on a daily basis, depending on your requirements, budgetary constraints and timelines. We can even provide PM’s with consultancy experience that are able to help develop your project and programme management function, or to mentor your staff.

The Consulting Smart Team came in to assist American Express to develop and launch the first Mobile NFC project (ISIS participation - U.S. MNO collective of AT&T, Verizon and T-Mobile) globally for Amex. Consulting Smart were a critical asset to delivery for the foundational development and integration of Amex technologies to deploy NFC including the very first American Express payment applet and payment network specification. Steve Beecroft of Consulting Smart Ltd led the network, applet and specification development programme end to end and he and his team were the key driver in our success.Pratap GautamPratap Gautam, Director Innovative Payment Solutions, American Express

We engaged with Consulting Smart Ltd for almost 3 years at the American Express European Operations Head Quarters in Brighton during a period of significant expansion of the Card portfolio by moving into the Credit Card market thus attracting a younger demographic.

Consulting Smart’s role was to deliver the first stand-alone UK specific Credit Card (UK Blue) from business requirements gathering through to implementation. Timeframes were aggressive and expectations were high. Consulting Smarts Ltd, with their deep knowledge of the payment cards industry, brought a fun, hard working, professional and rigor. This resulted in superb handling of key stakeholder expectations and delivery of the “UK Blue Card” a product that outperformed all management and consumer expectations in the first 12 months and continues to be an important product for American Express. I would welcome the opportunity to work with Steve and the guys at Consulting Smart Ltd in the future.

Bee RobinsonBee Robinson, Program Director Business Reengineering, American Express